top of page

RETURNS POLICY

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

RESTOCKING FEE

A restocking fee of £28/- may be charged for products returned that have been damaged by improper packing, or which is not returned in it's original packaging.

REFUNDS

​​

We have a NO return/refund/exchange policy UNLESS the item is damaged. Damage can include but is not limited to:

Cracked or damaged jars.

Empty jars

Missing or incomplete Shilajit resin.

Shilajit resin that has leaked, etc.

Please report any damaged items within 24 hours of receiving by sending an email to: contact@ayurshilajit.com.

You have 30 calendar days to return our product from the date you received it.

In order to prove damage to the item, images must be sent that shows this. 

Any refunds issued will be for the purchase price of the returned item(s), including any applicable taxes. Delivery costs are non-refundable. 

RETURNS AND REFUNDS

CONTACT US

If you have any questions on how to return your items to us, contact us

bottom of page